Al-Sudani Visits General Traffic Directorate to Oversee Work Mechanisms and Citizen Services

 
 Baghdad – INA 
 
 
Media Office of the Prime Minister said in a statement received by the Iraqi News Agency INA that “Prime Minister Mohammed S. Al-Sudani visited the General Traffic Directorate in Baghdad to inspect work processes and monitor the advancements in citizen services”.
 
The statement added that “During the tour, he reviewed operations in departments such as issuing driver licenses, the traffic license plate factory, surveillance cameras, and traffic fines. Prime Minister engaged with citizens, addressed their concerns, and directed prompt follow-up and procedural facilitation”.
 
The statement added that “Prime Minister led a meeting with public traffic department directors from governorates, alongside the Minister of Interior and the Director General of the General Traffic Directorate. He highlighted the significance of the recent field visit to the General Traffic Directorate, emphasizing its crucial role in citizen services, integration with the security institution, and the organization of traffic on both primary and secondary roads”.
 
The statement added that “Prime Minister affirmed that the Traffic Directorate is undergoing significant technological advancements, enhancing the quality of services for citizens. Emphasizing the government's commitment to being service-oriented, he acknowledged the substantial support received by the Ministry of Interior”.
 
The statement continued that “Prime Minister commended the efficiency of the license plate numbers department, urging all such departments in the governorates to match this standard. Acknowledging challenges like citizen overcrowding and procedural routines causing delays, he emphasized the need for improvement across all departments”.
 
 The following are the highlights of the Prime Minister’s speech during the meeting, according to the statement 
 
 37,000 new recruits, providing much-needed fresh energy, will be deployed to traffic departments and various other departments, addressing crucial staffing needs.
 
 
We provided the Traffic Financial Directorate with necessary funding, contracts, and legal support, anticipating tangible improvements at the operational level.
 
 
 Customers should encounter a well-organized space with attentive staff, avoiding overcrowding and chaotic scenes—a visual that needs replacement with a more positive experience.
 
 
 Transforming the fees and revenues from roads and bridges into a service that can effectively address traffic congestion, ultimately reducing accidents.
 
 
 The high number of victims in traffic accidents is a concerning indicator, highlighting a collective issue that requires attention and collaboration from all parties involved.
 
 
Addressing the majority of hazardous roads is a positive step; directing traffic revenues and road fees towards resolving these issues directly is crucial for sustained improvement.
 
 
A review of fees and test charges, particularly those posing a burden on citizens, is imperative for ensuring fairness and alleviating financial strain.
 
 
The single window application system is crucial to cut down on paperwork and resolve the current inefficiencies.
 
 
Traffic policemen are crucial in enforcing weight limits set by traffic agencies on primary roads to prevent violations.
 
 
We've opened weighing stations for investment opportunities, with traffic police commanders responsible for enforcing weight limits and controlling excess loads at sections and sites.
 
 
 Full follow-up on the implementation of electronic contracts is essential, aiming to eliminate the roles of middlemen in the process.
 
 
 Increasing electronic services is a key strategy to prevent suspicions of corruption, enhancing transparency in government processes.
 
 
Electronic payment in collections and transactions with state institutions brings significant benefits, contributing to the reformation of the financial and banking system.
 
We provide support to police patrols and ensure that traffic police are equipped with all necessary supplies, enhancing their capability to fulfill their duties effectively.
 
 
It is essential to adopt a unified model for traffic police booths across all governorates to promote consistency and efficiency.
 
 
 Legal measures should be implemented to curb the phenomenon of underage driving.
 
 
Procedures for traffic fines and citations must be transparent and clear for citizens, addressing concerns and fostering clarity in the process.
 
 
Emphasis is placed on training staff members on the new traffic systems to ensure independence from companies implementing traffic systems.
 
 
 We stress the importance of taking legal measures in cases of assaulting traffic police officers, regardless of the party involved.
 
 
It is recommended to handle citizens appropriately and professionally, emphasizing that traffic police officers should not abuse their authority.